Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-chatbots-for-chinese-takeout-orders.livebursts.com (hereinafter referred to as “AI Chatbots for Chinese Takeout Orders,” “we,” or “our”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and protect data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://ai-chatbots-for-chinese-takeout-orders.livebursts.com.
  2. All associated mobile applications and software we offer.
  3. Online services provided by our company.
  4. Any other digital platforms or tools linked to our main website, falling under this Privacy Policy’s jurisdiction.

Please note that this policy does not extend to third-party websites, applications, or services you access through links on our platform. These external entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy outlines the practices for various user interactions:

  1. Authorized User Activities: When you use our applications and services as an authorized user, we may collect and process your personal information.
  2. Website Visits: Visiting our websites linked to this Privacy Policy means you agree to our data collection and usage practices.
  3. Communications: We may reach out to you via emails, calls, or text messages (SMS) for newsletters, promotions, or support, and this policy governs how we handle such communications.

Personal Data Collection

We collect various types of personal information to enhance your experience and improve our services:

  1. Account Information: This includes user names, email addresses, and passwords required to create and manage your account with us.
  2. Payment Details: We securely process payment information, including cardholder names, card numbers, expiration dates, and security codes, for transactions on our platform.
  3. Financial Data: We may collect financial records or transaction histories if you use our services for business purposes.
  4. Purchase Information: Details about your orders, such as items purchased, quantities, and delivery addresses, are recorded.
  5. Mobile Device Identifiers: Unique device identifiers (UDIDs) and mobile phone numbers can be used to enhance user experience and analytics.
  6. Location Data: With your consent, we may access your location data to provide personalized services and relevant offers.
  7. Feedback and Reviews: We value your input and collect feedback, reviews, and survey responses to improve our products and services.
  8. Social Media Information: If you choose to connect our services with your social media accounts, we may gather data from these platforms for the purposes permitted by their respective privacy settings.
  9. Product Information: We track user interactions with our digital products to understand preferences and provide recommendations.

We collect this data through direct input from users, automated tracking technologies, and third-party partners who assist us in providing services.

Cookies

Cookies are small text files stored on your device when you visit our website or use our applications:

  1. Strictly Necessary Cookies: These cookies are essential for the basic functionality of our platform, ensuring a seamless user experience.
  2. Preference Cookies: They remember user preferences to personalize content and settings.
  3. Analytics Cookies: Used by our analytics tools to gather user behavior data, providing insights into how we can improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We maintain personal data for as long as necessary or permitted under applicable laws:

  1. Legal Requirements: We retain data to comply with legal obligations, including tax, accounting, and regulatory requirements.
  2. Business Needs: Personal information is stored for the duration it takes to provide our services, resolve disputes, and enforce our terms of service.
  3. User Consent: For marketing or non-essential purposes, we will keep your data until you withdraw your consent, unless required by law.

Once the retention period expires, your personal data will be securely deleted or anonymized to prevent direct identification.

Data Security

We implement robust security measures to protect your information from unauthorized access, disclosure, alteration, or destruction:

  1. Encryption: We employ encryption for data in transit and at rest to ensure the secure transfer of sensitive information.
  2. Access Controls: Only authorized personnel have access to personal data, and they are bound by confidentiality agreements.
  3. Regular Audits: Our security practices undergo periodic audits to identify and mitigate potential risks.

Children’s Privacy

Our services are not directed at children under 18 years of age, and we do not knowingly collect or solicit personal information from this demographic.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  1. Access: You can request access to the personal information we hold about you and its accuracy.
  2. Rectification: If your data is incomplete or incorrect, you have the right to ask for its rectification.
  3. Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your personal data.
  4. Restriction: You may limit our processing of your information for specific purposes.
  5. Data Portability: We can provide a copy of your personal data in a structured format suitable for use with another service.
  6. Objection: You have the right to object to the processing of your data for marketing or non-essential purposes.
  7. Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.
  8. Appeals and Complaints: If you believe your privacy rights have been infringed, you have the right to file an appeal or complaint with us or relevant data protection authorities.

To exercise these rights, please contact our Data Protection Officer using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices and legal requirements:

  1. Any modifications will be posted on this page with a revised effective date.
  2. Continued use of our services after changes are implemented constitutes your consent to the updated policy.

Contact Information

For any inquiries, requests for data removal, or privacy-related questions, please contact us at:

Email: [email protected]
Address: [Provide company address]

We appreciate your trust in our privacy practices, and we are committed to providing a safe and secure digital environment for all users.